Windows 10 Creators Update

Back in April Microsoft began to release the newest build of Windows 10, dubbed the "Creator's Update". And that's when the wheels began to fall off. As the update was pushed out to more and more PC's we began to get more calls about user's having internet issues after the update was installed. Being IT professionals who like to preach keeping PC's up to date, we poured a lot of time into finding a fix for the issue while allowing people to keep the update. But it seems rolling your computer back is the only option to truly fix the internet issues caused by the Creator's Update. Now that news has surfaced that Microsoft has accidentally released experimental versions of a newer Creator's Update that is also causing problems, we thought it was time to bring up the subject.

First off, not everyone who installs the Creator's Update has an issue with it. We haven't been able to find a trend in the PC's that do have an issue. But I would still recommend installing it first to see if you will have any issues.

If you install it and begin to notice issues then you can follow the instructions below to roll back your computer. Then once you do that we will include some instructions on how to defer those builds from installing in the future.

I would certainly suggest calling us, or whoever your IT provider is first. But if you're in a pinch and need a solution now, you're welcome to follow the steps below.


Before you begin rolling back to previous builds, it's crucial that you confirm that you have the Creator's Update. If you do not but think you do and decide to roll your computer back, you could potentially roll your computer back 6 months by accident.

  • 1
    Open the "Run" box by hitting the Windows key + R keyboard shortcut.
  • 2
    Type "Winver" in the run box and hit enter.
  • 3
    A screen like the one below should appear. If you have the Creator's Update you'll see version 1703 below Microsoft Windows. As you can see below, I do not have the Creator's Update.
    SMXLL

So once you have confirmed that you do have the Creator's Update here's how to remove it.

  • 1
    Click the Start Menu -> Settings -> Update & Security.
  • 2
    Click Recovery.
  • 3
    You should now see an option to "Roll Back to Previous Builds".
  • 4
    Select that and follow the prompts.

​Now that you know that the Creator's Update has caused issues on your PC and you've removed it. Now let's prevent it from installing again. Don't worry, after you do this you'll continue to get security patches just not the new build.

  • 1
    Click the Start Menu -> Settings -> Update & Security.
  • 2
    Under Windows Update select "Advanced Options".
  • 3
    Then put a check box in "Defer Feature Updates".
    SMXLL

About the Author Tim Dixon

Tim Dixon is the owner of Solve IT Security.

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